Response fast tha par clarity missing thi
Maine pehle sales team ko contact kiya tha product ke bare mein poochhne ke liye. Wo log generally kaafi jaldi respond karte hain, jo positive baat hai. Lekin kuch queries pe, jaise billing details aur database integration, mujhe clear answers nahi miley the. Thoda confusion hua ki kya cheezein included hain aur kya nahi. Overall, communication kaafi achhi thi but clarity thodi aur behtar honi chahiye thi. Pre-purchase phase mein jitna response mila, usse lagta hai ki wo log interested hain customer help karne mein, par sales pitch zyada straight nahi thi. Is wajah se main undecided thi kuch aspects pe.