Maine support team ko phone karke thodi queries clear karni thi lekin mujhe kaafi wait karni padi un
Maine support team ko phone karke thodi queries clear karni thi lekin mujhe kaafi wait karni padi unke response ka. Jab main call karta tha, toh support wala banda kabhi kabhi der se uthata tha, jo frustrating tha jitna bhi main samajh sakta hoon. Response quality thodi theek thi, par speed mein problem thi. Thoda acha hota agar support zyada prompt hota kyunki kai baar mujhe khud hi solution dhundhna pada. Training ke baad bhi jab call dialer setup mein dikkat aayi, phone pe support lena asaan nahi tha. Sign-up aur payment ke baare mein jitna main samjha, feedback lene pe thoda clarity mila tha, lekin support process mein delay se pura experience thoda acha nahi laga. Mujhe lagta hai ki agar telephonic help faster hota toh naye users ko zyada fayda hota aur frustration kam hota. Overall, communication warm lagi, par waiting time zyada hone ki wajah se satisfaction utni high nahi thi jitna expect karta tha.