4 out of 54 of 5Verified customerSales and pre-purchase
Response dene mein thoda zyada time lag gaya
Yeh sales aur pre-purchase ka process jo hai woh kaafi careful explanation ka mang karta tha, aur maine yeh baar-baar specify kiya logon se. Phir bhi support team ki response thodi slow thi, aur main baar baar wahi cheezein repeat kar rahi thi ki mujhe kis tarah ke tools chahiye aur training kaise chalega. Mujhe jo questions the invoicing aur payment ke baare mein, uske jawab milne mein madad mashakkat se mili, aur kabhi kabhi toh mujhe lagta tha ki ye log busy hain ya thoda ignore kar rahe hain. Lekin jab finally response mila toh information sahi thi aur mujhe samajh mein aa gaya. Lekin overall, samay zyada laga, isme thodi sudhar honi chahiye, workers ki taraf se better coordination chahiye thi jo time bachata.