Response bilkul better ho sakti thi
Training ke dauraan interaction kaafi slow raha. Jab bhi mujhe kisi cheez ki madad chahiye thi, team se response milna bahut time le gaya. Main samajh rahi thi ki training detailed hogi, but itne slow reply se frustration badh gaya mere andar. Onboarding ke process mein bhi clarity chahiye thi par har baar poochne par hi milti thi, jo ki sahi nahi tha. Haan ek baat achhi thi ki jo initial manual diya gaya tha, usme basics samajh aate the lekin uske aage ki kahani thodi mushkil thi bina help ke. Expectations thi ki training ke time support zyada active rahega, par unfortunately wo nahi hua. Isse mujhe lagta hai ki shayad training me jyada transparency aur professionalism ki zarurat hai taaki naye users ko jaldi aur aasan help mil sake. Overall mujhe lagta hai ki response time better hona chahiye.