Response bahut slow thi, bilkul disappoint kiya
Yaar, main sales ke liye inquire kar rahi thi, aur customer service ki responsiveness itni low thi ki boloon toh frustration badh jati thi. Jab main sign-up details le rahi thi, tab unhone timely reply dena band kar diya, aur mere questions ka jawab dene mein bahut der laga. Mujhe laga tha ki koi onboarding mein help karega, par har baar ya toh auto-response aata, ya fir support team itna busy lagti thi ki jawaab dena hi bhool jati thi. Bahut baar calls kiya par dialer system se bhi connection properly nahi bana, aur database features ko samajhne mein koi assistance nahi mili. Jab main automatic updates ke baare mein puchi toh pata chala ki woh bhi proper explain nahi kiye gaye. Overall experience bilkul bhi acha nahi tha, mujhe lagta hai agar communication thodi better hoti toh shayad main ye sab thoda smoothly kar pati. Par ab yeh mera time waste lag raha tha aur main genuinely frustrate ho gayi thi.