Skip to main content

WFHI review

Response achha tha, so support se fayda hua

4 out of 54 of 5Unverified experienceSupport and communication

Response achha tha, so support se fayda hua

Mujhe initially laga tha ki support bahut slow hoga, kyunki har jagah aisa hi rehta hai jab phone karte hain. Lekin jab mein ne WFHI ki telephonic support ko call kiya, toh response accha tha compared to what mai expect kar rahi thi. Log time pe answer karte hain aur queries ko samajhne ki koshish karte hain, yeh mujhe surprisingly pasand aaya. Jo training di gayi thi uske baad bhi jab mujhe database feature me kuch confusion tha, toh unhone patiently samjhaya ki kaise usko efficiently use kara jai. Ek cheez jo thodi kami lagi, woh yeh ki kabhi kabhi priority assistance thoda delay karti hai jab zyada log call karte hain. Overall jo outcome mila, woh useful tha aur mere day-to-day workflow me improvement aayi. Toh support kaafi madadgar tha, jo ki mere expectations se better tha, bas thoda aur quick hona chahiye jab zyada demand ho.

Sunita NandaKerala, IndiaExperience: Published:
About this verification label

Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Read the review policy