Response achha tha par thoda slow bhi laga
Overall, mujhe lagta hai ki jo log sales aur pre-purchase queries handle karte hain, woh kaafi responsive hain. Jab main sign-up aur initial information ke baare mein poochta tha, toh mujhe fairly quick replies milti thi jo mujhe sahi direction mein le gaye. Lekin, kabhi kabhi lagta tha ki response thoda slow hota hai; shayad unke paas zyada requests hoti hain wo busy hote hon. Training aur software ke baare mein jo questions they were ready to answer, par kaafi baar mujhe second call karni padi thoda clarification ke liye. Payment aur invoicing ka process samajhna asaan tha, aur database aur dialer features ke setup mein bhi support madad karta tha. Muze ye bhi pasand aaya ki automatic updates ki wajah se software ka version updated rahta hai without manual effort. Toh ek taraf toh mujhe lagta hai ki unhone acha effort kiya har ek client ke liye, par dusri taraf, thoda aur jaldi reaction milta toh behtar hota. Overall, positive experience raha jo kaafi madadgar tha mera kaam shuru karne mein.