Response achha tha overall, par thodi si delay bhi thi
Mujhe lagta hai ki jab maine sign-up aur invoicing ke issues par support ko call kiya, toh response kaafi rapid tha, aur unhone kaafi patiently meri baat suni. Lekin haan, kabhi kabhi thoda wait bhi karna padta tha call ke response ke liye, jo thoda disappointing tha. Overall experience theek tha, lekin expected tha ki har baar itna delay na ho, especially jab kaam ki baat ho. Training material bhi accha tha, lekin unke automatic updates kabhi kabhi software ke kuch features ko thoda unpredictable bana dete the, toh wahan bhi thodi takleef hui. Support team ne achhe se handle kiya, par feel hua ki unke paas hamare time ke hisaab se fully resources nahi hai, iss wajah se pura smooth nahi rahaa. Toh summary mein, support generally helpful tha par thodi si communication aur response better ho sakti thi, tabhi poora system aur zyada effective lagta.