Response accurate tha par consistency nahi thi
Sales team ke response par mera experience thoda mixed raha. Ek taraf se dekha jaye toh unka promptness kaafi accha tha, particularly jab main ne dialer feature ke regarding specific query ki thi, toh wo turant answer kar diye the, jisne mujhe help kiya. Par doosri taraf, overall consistency mein thoda problem tha. Kabhi kabhi main call karne se pehle ya email bhejne se pehle information lene mein delays aate the ya incomplete answers milte the, jo frustrating hota tha. Lagta tha ki har kisi ke paas poora knowledge nahi tha, isliye baar-baar same cheeze explain karni padti thi. Support team ki reachability kaafi achhi thi, par knowledge mein thodi kami thi jiski wajah se baar bar follow-up karna padta tha. Yeh cheez mujhe thodi thakawat dene lagi, isliye 3 stars dena appropriate laga.