Response accha tha par expectations thodi different thi
Main WFHI ke sales aur pre-purchase process mein thodi der se response paayi thi, jo mera sabse bada observation raha. Jab maine pehle contact kiya tha, toh mujhe laga tha ki main turant reply paungi aur queries solve hongi without much wait. Lekin actual mein thoda time laga to get the right information, aur support team jo mil rahi thi vo thodi generic lag rahi thi, jo mujhe expected response level se thoda neeche laga. Phir bhi, sign-up aur invoicing ka process kaafi smooth tha, jo sayad mera ek positive experience tha is dauran. Training ke regarding bhi mujhe consistent response mila, magar advance technical questions pe thoda bahar jana pada mujhe. Overall, response timely tha but shayad thoda zyada proactive approach meri expectations ko match karti.