resolved the issue quickly but still some doubts remained
I was going through the sales process and hit a snag when the website displayed an unexpected error during sign-up. It was frustrating initially because I thought it might affect my ability to access the software and training. Thankfully, the customer support team responded promptly to my query over the phone, clarifying the situation and guiding me through an alternative way to complete my registration. Although the immediate problem was sorted out quite well, I was left with some uncertainty about the details of the pricing step and the invoicing process since they didn’t communicate all of it clearly at once. The call didn’t address every question I had, but it helped me get started. After some exploration, I managed to understand most of the features and payment options. Overall, the end result was positive: I was able to get into the system and start training, but the experience wasn’t entirely smooth as there were gaps in the information and follow-up.