3 out of 53 of 5Verified purchaseBilling and payments
Resolved payment glitch but overall mixed feelings
During one billing cycle, there was a miscalculation that affected my invoice amount. I immediately contacted support, and they were able to correct the error after a brief delay. The actual process to fix the issue was smooth, but it took longer than I expected to hear back. Apart from this incident, the invoicing and payment process worked fine and regular updates ensured the software stayed functional. The training materials did help me understand the billing features better, although some parts were a little vague. In the end, I received the correct invoice and managed to get through the payment, but the hiccup did cause some stress.