Repetitive waiting slowed training, but sign-up was smooth
The onboarding and training process included quite a bit of waiting around, and sometimes I felt the repetition was excessive before moving on to the next step. At times, I had to wait on calls to support or for updates to finish before getting further instructions, which extended the overall setup time. On the other hand, the initial sign-up and payment steps were handled efficiently and without delay. It was just disappointing that once inside the platform, more time was lost waiting for training content or dialer configurations to respond. I was expecting a more streamlined flow without so many pauses. Had the training been paced better with fewer repeating elements, I might have rated higher, but as it stood, the waiting was frustrating though the earliest stages did go well.