Repetitive calls but efficient telephonic support
I found the telephonic support from WFHI mostly efficient in solving my problems during the onboarding phase. However, I sometimes had to repeat my issue more than once and wait on hold slightly longer than I expected, which could be a bit frustrating when trying to get immediate help. Despite this, the support team ultimately provided clear guidance on using the calling tools and dialer features. The advice helped me integrate the database feature into my workflow without much trouble. The updates to the software were automatic and didn't interrupt my work. Overall, while the repetition and waiting detracted from the experience modestly, the support did fulfill its main role of assisting me. I would hesitate to call the support experience seamless, but it got the job done and was consistent enough to keep me moving forward.