Repetitive and slow billing steps make me hesitant
I found the billing and payment process with WFHI somewhat frustrating mainly due to the amount of repetition involved. After signing up, I expected a smooth and quick way to handle payments but instead encountered multiple screens asking for the same details again and again. The waiting time for invoice confirmation was longer than I anticipated, which made the whole experience quite tedious. Although the invoicing interface was understandable, the process dragged on due to these repeated data entries and slow updates. Customer support was polite but not very speedy, which contributed further to the delay. While I appreciated the automatic updates feature intended to keep software current, it did not speed up the billing part at all. Because of these repeated and time-consuming steps, I am rather reluctant to go through the payment process again soon. The software and training are fine, but the billing inefficiency reduces my willingness to continue using these services. Given how much waiting and re-entry was involved, I would think twice before choosing this for my payment needs some other time.