Repetition was more than I expected
One thing that surprised me during the training was how much repetition there was. It felt like some sections were unnecessarily repeated, which made the process a bit longer than I had anticipated. Also, there were moments during the onboarding flow when I had to wait for responses or the training software to load new modules, which added to the delay. On the positive side, the detailed explanations of the calling tools and database management were useful. This helped me understand how to use the dialer effectively for remote workflows. The sign-up process was smooth and the invoicing was integrated well. While waiting and repetition were drawbacks, the quality of training content was generally good and will certainly help me operate the software confidently going forward.