3 out of 53 of 5Unverified experienceSupport and communication
Repetition tha aur wait bhi, making it a slow overall process
Software ke use aur telephonic support mein bar bar same cheezen repeat karni padti thi, jo thoda frustrating tha. Training mein kuch concepts clear the, lekin jab daily work pe aaye toh kai baar call drop hone ya dialer kaam na karne se rukawat aayi. Support team patiently sunte the aur help karte the, par kabhi kabhi unko info dene ke liye do-teen baar baat karni padti thi. Wait times thode lambe the jab important updates ya database queries ke liye bola. Matlab, positive tha ki sab mil ke solve karte rahe lekin overall feel tha ki ye process zyada smooth ho sakti thi agar response aur repetitive baate kam hoti.