Repetition slightly slowed onboarding
I found the initial setup process mostly efficient, as the sign-up flow was clear and easy to follow. The software itself performed well across the calling tools, making it easy to test the dialer feature and integrate my contacts into the database. However, I encountered some repetition in the training videos, which made the learning experience feel somewhat drawn out. Also, during the telephonic support calls, occasional waiting times occurred before being connected to a representative. Aside from these minor drawbacks, the automatic updates worked smoothly, applying seamlessly without interrupting my workflow. Invoicing and payments were straightforward, quick, and transparent. Overall, while the onboarding sequence was generally smooth with helpful explanations, a bit less repetition and reduced waiting during support would make it even better.