Repetition in getting invoices slowed things down

Repetition in getting invoices slowed things down

One thing that stood out was the repeated requests for invoice details which slowed down the whole sales and pre-purchase process. I understand the need for accuracy but the waiting between those steps disrupted my flow a bit. However, once the payment was in place, the sign-up and access were straightforward and without further delay. Support communication was clear once connected, but this repeated invoicing detail was the only noticeable hurdle. I appreciate that the rest was handled efficiently and without unnecessary back and forth, making it easier to move forward quickly after this initial hiccup.