4 out of 54 of 5Verified purchaseBilling and payments
Repetition in Billing Was Less Than Expected
I anticipated more back-and-forth during the payment process, but surprisingly, it was fairly streamlined. Although I did spend some time confirming details on multiple calls, the overall wait time to get my invoice resolved was less painful than I thought it might be. In comparison to other services I've used before, the billing support struck a good balance between responsiveness and the occasional hold time. The only slight drawback was that I had to repeat my billing info once, which was a minor nuisance but understandable given the verification steps.