Skip to main content

WFHI review

Repetition during onboarding thodi zyada thi

3 out of 53 of 5Verified customerTraining and onboarding

Repetition during onboarding thodi zyada thi

Main training and onboarding process ke baare mein ab soch raha tha, aur mujhe kuch cheezein clear lagin toh kuch thodi irritating. Onboarding ka jo part tha jahan mujhe database aur calling tools ke workflow ko samajhna tha, wahan pe repetition kaafi thi. Bar bar same cheezein explain karni padti thi, jaise ki dialer ka use kaise karte hain, jo mere liye time-consuming tha. Lekin doosri taraf, automatic updates achhi lagin jo software ko fresh aur usable banaye rakhti thi bina mujhe jyada wait karne ke. Waiting time ka maamla thoda mixed tha; kabhi software smooth chal raha tha, toh kabhi lag bhi hota tha jisse frustration aati thi. Training ke perspective se, material thoda inconsistent laga, ek jagah to fast paced tha aur doosri jagah itna slow ki boring lagne laga. Overall, mujhe lagta hai ki yeh process thoda better timed aur less repetitive ho sakta tha, takki naye users jaldi ready ho sake without feeling bored or frustrated.

Shantanu AnandAssam, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy