Repetition aur wait thoda zyada tha
Maine WFHI ka software lena socha sales ke liye, aur sign-up process mein kuch baar mujhe lagta tha ki steps repeat ho rahe hain. Pehle mein form bhar rahi thi, phir ek bar fir se details confirm karni padi. Kabhi kabhi lagta tha jaise mera time waste ho raha hai kyunki kaafi wait bhi karni padi jab main apni payment confirm kar rahi thi. Telephonic support ne kuch madad di par exact queries ka answer milne mein thoda delay hua. Lekin, training sessions kaafi clear aur logical the, software ke onboarding flow samajhne mein asaani hui. Dialer aur database integration ne mera kaam thoda easy banaya, par mujhe lagta hai better automation updates thodi jaldi aa sakti thi. Invoicing aur payment process smooth tha, par har baar invoice receive karne mein thoda samay lagta, jo thoda frustrating tha. Overall, yeh software meri requirements ko puri tarah se match nahi karta, lekin agar aapke paas patience ho to kaam kar sakta hai. Main samajhti hoon ke WFHI ki team iss taraf kaam kar rahi hai, toh future mein ye problems kam hongi. Par abhi ke liye, thoda attention chahiye customer experience pe.