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WFHI review

Repetition aur wait ki wajah se thoda patience laga, par shayad dubara karungi

3 out of 53 of 5Unverified experienceSupport and communication

Repetition aur wait ki wajah se thoda patience laga, par shayad dubara karungi

Woh baat sach hai ki WFHI ke support se baat karte waqt mujhe kaafi bar apni baat repeat karni padi, jo thodi frustrating thi. Kabhi kabhi waiting time bhi zyada lagta tha, aur hi phone pe rukna acha lagta nahi tha. Par main ye bhi sochti hoon ki kisi remote workflow software ke liye support se acchi details lena important hota hai. Dialer ke jo features unclear lagen, unpe baar baar clarification mangi tab jaake thoda samajh paayi main. Jo onboarding tha usme bhi repeat instructions mile, lekin wo samajhne me madad karte hain jab naye user hote hain. Mujhe lagta hai ki main shayad dubara ye sab karungi, kyunki ye steps reasonable hain aur kisi product ke support mein patience toh chahiye hi. Par haan, agar ye repetition aur wait kam ho to experience aur bhi better hoga, yahi mujhe lagta rahata hai jab main software use karti hoon. Overall support kaafi helpful tha par mujhe lagta hai main isi wajah se thoda hesitate karti hoon ki next time waisa hi lage.

Harleen JhaMeghalaya, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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