Repetition and wait kaafi thi, problem hui
Mera jo sales aur pre-purchase experience tha, wo kuch khaas acha nahi tha. Sabse pehle sign-up process extensive tha, mujhe lagta tha ki itna data bharna pointless hai without clear understanding ki ye sab kyon chahiye. Jo sabse jyada problem thi, wo multiple calls aur emails me baar baar wahi cheeze confirm karwani pad rahi thi. Instant answers milne ki jagah mujhe wait karna pada jo frustrating tha. Billing ya database ke questions puche tab bhi delay hua. Jo training sessions diye wo basic the, par unka schedule aur timing fix nahi tha jisne process ko aur slow kar diya. Mujhe lagta hai ki agar thoda better planning hoti aur communication clear hoti to main jaldi start kar sakta tha. Finally maine software use karne ki koshish ki par ye sab hassles ne mera experience ghata diya. Overall, mujhe lagta hai ki sales side pe transparency aur response time pe focus karna chahiye tha.