Repeating waits stood out during training sessions
When I started using the training and onboarding modules, I noticed that sometimes there was a bit of delay between steps, especially when moving from one call setup to another. The software waited to sync with the database before allowing the next action, which while ensuring accuracy, felt repetitive. I appreciated that during these waits I didn’t have to do anything extra and the system updated automatically. What stuck out most was the dialer’s smooth operation itself—once it started, calls connected seamlessly without lost time. Onboarding support was always reachable by phone and gave clear answers, which helped when I was confused about any step. The sign-up and payment process was straightforward enough that I didn’t have to think twice about invoicing. While the waiting periods were noticeable, they seemed necessary for the system to maintain good workflow, and overall the balance between automated steps and support worked well enough for me to keep going through the training.