Repeated software glitches frustrating
At first, the sign-up and payment process seemed straightforward, so I was hopeful about using the software. The onboarding training was clear enough, and the database feature promised to organize my contacts well. Initially, the dialer and calling tools worked okay, but soon daily glitches became a serious problem. Sometimes calls failed or did not connect, and at times the database wouldn’t update properly. Automatic updates, which I thought would improve things, often caused unexpected interruptions and changes that I found confusing. Support staff were reachable by phone, but the responses felt slow, and sometimes the help given didn’t fix the problem satisfactorily. I appreciated that the team listened to my issues but was left disappointed by the inconsistent software performance overall. These persistent technical difficulties made it difficult to use the product reliably day to day, which is essential for remote workflows. I can acknowledge that the software has some potential and there were good initial impressions, but the standout aspect for me was its unpredictable behavior when I needed consistent operation most.