Repeated questions and waiting made it a bit tedious but okay overall
I had to ask multiple times about the features before buying the software and training from WFHI. The sales team answered my emails and calls but sometimes the same information was repeated to me several times, which made the process a bit slow. The onboarding took some time; I had to wait a few days between signing up and actually starting the training. While the payment and invoicing system worked fine and was clear, I felt that some parts of the pre-purchase communication could have been quicker and more to the point. I did find the database and calling tools explained well once I started the training. Despite these small issues with repetition and waiting, I think I would do this whole process again because the software itself seems useful and the way it integrates with my workflow is practical enough. The experience was matter-of-fact, no unnecessary hype, just straightforward information and support.