Repeated info and waits thi, par support thodi helpful thi
I find karte karte ki WFHI ki sales and pre-purchase process mein thoda zyada repetition aur waiting thi, jisse mujhe thoda time zaya hua laga. Mujhe bar-bar wo hi cheez explain karni padti thi during conversations and kabhi kabhi response bhi delay hota tha, jo mere liye frustrating tha. Signing up aur invoicing ki process kuch had tak theek thi, lekin jitna convenience expect karta tha, usse thoda kam thi. Par telephonic support total ignore karna bhi nahi chahiye, kyunki jab bhi contact kiya, unhone reasonably prompt replies diye and guidance bhi thodi der baad sahi mili. Jo missing lagta hai wo optimized communication hai, matlab agar thoda zyada streamlined hota, toh hum log jaldi interact kar pate aur clarity milti. Isliye mein aise sochta hoon ki thoda aur smooth coordination ki zarurat hai pre-purchase phase mein, taki customer ko bar-bar repeat nahi karna pade. Ye end mein mere liye positive nahi tha par manageable tha. Main umeed karta hoon yeh cheezein improve kar di jayengi future mein zyada comfortable experience ke liye.