3 out of 53 of 5Unverified experienceSupport and communication
Repeated efforts required for modest support
Using WFHI's support on a day-to-day basis demanded more effort than I anticipated. Each time I encountered a new issue with the dialer or database, I had to wait for telephonic assistance, which wasn’t always prompt. Some queries needed multiple follow-ups before resolution. On the upside, the automatic updates fixed certain bugs without me needing to intervene. Still, overall, the support felt just adequate rather than exceptional and required persistence on my part. Sign-up and payment processes were fine but support meant I had to keep pushing things along regularly.