Repeated delays and waiting made payment frustrating, won’t repeat
When I first tried handling billing and payments through the system, I was not at all satisfied. The whole process felt unnecessarily drawn out, with multiple rounds of clarifications required just to understand the invoice details. At times, I had to wait on hold during telephonic support calls, only to be asked to call back later or repeat the same information. The online payment interface itself wasn’t intuitive, so I ended up getting stuck and was unsure if my payment went through. Because of this, I had to reach out multiple times and the repetitive nature of these interactions became tiring. Sign-up was smooth enough, but managing the payments and invoices left a poor impression. Looking back after some time, I doubt I would choose to repeat this experience. The delays and repeated steps didn’t feel efficient or professional. More streamlined billing and faster support responses would be necessary improvements. At the moment, I wouldn’t recommend relying on this for quick or hassle-free payment processing, at least based on what I encountered during my time using this part of the service.