1 out of 51 of 5Verified purchaseSales and pre-purchase
Repeated calls and waiting gave no result
I expected a timely and clear explanation of the software onboarding and payment process but experienced quite the opposite. Multiple calls to customer support seemed to just bounce me around without a definitive answer, causing a lot of frustration. The waiting times were long, and the issues raised during training about the dialer call tool integration never got properly addressed. Even the automatic updates didn’t seem to help as I was stuck figuring things out on my own repeatedly. Ultimately, I couldn’t get the smooth setup I had hoped for, and the whole pre-purchase experience left me feeling quite annoyed with the lack of timely assistance.