Relieved when things went wrong during training
I felt moments of relief during the training, especially when the system hiccuped while onboarding. At one point, I mistakenly missed a step, and the software handled the error smoothly without crashing or making me feel stuck. Although I can’t remember every little detail of the process, this particular moment stood out to me because it showed that the training was designed with real users in mind. For the rest of the onboarding, things generally went well and the instructions were clear. The occasional confusion I faced wasn’t frustrating because support was easy to reach. I especially appreciated how the training accommodated corrections. The entire experience left me feeling confident enough to use the software more independently, though I would have liked a little more guidance on some of the advanced features. Still, it was reassuring to know that when I slipped up, the program had my back.