Relieved overall, though the step sequence could be smoother
From the moment I signed up and moved through the onboarding steps, I felt that the flow was mostly reasonable but could have benefitted from a more logical order. For instance, receiving training modules before confirming full access to the software seemed a bit premature and caused slight confusion. The calling tools themselves worked well and the dialer was responsive throughout the trial week. I appreciated how telephonic support was available promptly when I needed help with the database feature, although some steps for setting it up came across as a bit disjointed. Automatic updates installed seamlessly without disrupting my workflow, which was reassuring. The invoicing and payment process was straightforward and transparent. Overall, I am quite satisfied but I think a small adjustment in the onboarding sequence would definitely enhance the experience for new users like me.