Relieved but aware, thanks to clear steps
I felt pretty relieved after going through the training and onboarding with WFHI because it helped me get to grips with the key features, especially the calling tools and database setup. The process was detailed enough that I managed most steps on my own, though I recognize I might need help next time if there are any new features or updates introduced. The training balanced providing guidance with allowing me to explore the software, which was good considering how much I like to learn at my own pace. While I didn’t have to reach out this time, the availability of support feels like a necessary backup for peace of mind if I get stuck later.