Reliable Training Even When Things Went Wrong — Ideal for Self-Starters
I have found the WFHI training and onboarding to be quite comprehensive, especially when unexpected issues arose. During my use, I encountered a few glitches with the calling tool and dialer setup that initially prevented me from proceeding smoothly. However, the training materials included clear troubleshooting guidance and helpful tips on how to manage these setbacks independently. This level of support worked well for me as someone comfortable figuring things out, but I imagine it might be less ideal if you expect immediate hand-holding for every issue. The onboarding flow is well-structured and covers the essential features of the software and database, yet it also encourages users to explore and resolve minor difficulties on their own. I would recommend WFHI training particularly to those who are organized and self-motivated, but those wanting high-touch support might find it somewhat challenging. Invoicing and payments were straightforward, which added to a positive overall experience.