4 out of 54 of 5Verified customerSupport and communication
reliable support but sometimes slow at resolving queries
The support over the phone has generally been consistent in handling my calls daily. I appreciate how they always pick up, and the help is polite. On day to day usage, the communication was good but not perfect—sometimes I had to explain the same issue more than once to get to the right solution. They are pretty responsive usually, but it feels like some problems took longer than I expected to get resolved, which made me a bit weary. On the first try, it was smooth, but over several days, repeated explanations were tiring. Overall, the call center support gets the job done but isn’t always as quick or clear as I might have hoped. That said, it’s reassuring they stay available and keep trying to help, even if a little patience is required.