Regret the choice given the hours I actually work
I wasn’t satisfied with how the billing and payments matched the hours I could work using WFHI's platform. The payment process and invoicing were clear enough upfront, but in reality, the software required a commitment of time that didn’t align with my available hours. I found that automatic updates and new training modules kept implying a larger time investment than I could afford. Even with telephonic support available, I felt constrained by the system’s cadence and its requirements for ongoing learning and calling activity, which didn’t fit well with my more flexible, limited schedule. The database feature and dialer required regular engagement to stay current, which meant I was often either behind or unable to fully utilize the product. Because of this mismatch, I don’t think I would choose to purchase WFHI’s services again for my situation. The tools have potential, but the nature of the billing and required commitment must align better with actual work hours, which I unfortunately did not find here.