Refund milna mushkil tha aur sab kuch slow tha
Pehle main jis billing system ka istemal karti thi, uske comparison mein WFHI ka payment process slow aur confusing laga. Mujhe laga tha ki invoice aur payment sab kuch easily mil jayega, par har baar login karne par mujhe alag-alag jagah dekhna padta tha ki payment status kya hai. Pehle wali services zyada clearly dikhaati thi konse invoices clear ho gaye hain aur konse pending hain. Yahaan mujhe lagta tha ki performance dheemi hai aur agar telephonic support mil ta bhi, usme clarity ki kami thi. Mujhe samajh nahi aaya ki ye sab itna complex kyun banaya gaya hai. Automatic updates toh hote hain par unka bhi koi khas fayda samajh nahi aaya kyunki har baar naye changes mein naye problems aati hain. Mujhe laga ki main apna time waste kar rahi hoon aur shayad ye system mere liye nahi bana. Upgrade karne ki soch rahi thi, par ab lag raha hai ki mujhe wahi purana system hi better laga.