refund ke liye socha tha easy hoga par poora process ulta tha
Mujhe laga tha ki payment aur billing ka jo process hoga wo simple aur direct hoga, par jo mujhe mila wo bahut confusing tha. Pehle sign-up karte waqt thoda achha laga kyunki invoice turant mila tha, lekin jab mujhe payment confirm karna tha, toh steps ulte se lag rahe the. Mujhe baar baar info deni padti thi, aur support ne kabhi bagair fully explain kiye hi account ko block kar diya. Baad mein jab samjhaya, toh bhi process itna clear nahi tha. Delays ke wajah se mujhe lag raha tha main kuch galat kar rahi hoon, par system hi complex tha. Automatic updates ke chalte, kuch features jo main use kar rahi thi, wo bhi kharab ho gaye the bina notice diye. Mujhe laga tha is tarah ki software ki billing service se thoda straightforward help milegi, par yahaan inconsistent process ki wajah se frustration zyada hui. Support line ne jab call uthaya tab bhi wait karna padta tha. Total mila ke experience expected se kaafi alag raha.