Reflecting on training, I wished for more guided steps
Looking back at the training and onboarding experience, I realize that while the materials provided were extensive, a lot of it required self-exploration and figuring things out by trial and error. There was a sense that some structured guidance could have helped speed up my learning curve, especially around using the dialer and managing the database feature. I appreciate that the software updates have streamlined many functions since then, but initially, I often found myself uncertain about best practices. Having a clearer step-by-step onboarding sequence would have made a difference, reducing the need to seek help so frequently. Although I got there eventually, I think that a missing piece was a more hands-on walkthrough or interactive training session to complement the documentation.