Reflecting back, training took time but paid off
Looking back on my time with WFHI’s training and onboarding, I realize it took longer than I initially expected to get fully comfortable with the software and workflow. The onboarding flow was methodical and covered all the basics, like using the dialer and managing the database, but the pace was somewhat slow, especially because of some repetitive training sections. On the upside, once I got past the initial hurdles, telephonic support was quite helpful and the automatic updates helped keep things current without much disruption. Sign-up and payment were hassle-free, which made starting easier. I found that while it wasn’t a quick process, the thorough nature of the training helped me avoid bigger issues later on. So putting the good and the bad side by side, it was a longer journey than I hoped for, but in the end it led to a manageable and functional routine.