Reflecting back, I would definitely do the onboarding again
It's been a while since I went through the training and onboarding process with WFHI, and looking back, I’m glad I stuck with it. The initial period took longer than I expected, but not in a frustrating way — it felt thorough. There was plenty of useful guidance on using the software and dialing tools, and the step-by-step setup meant I wasn’t overwhelmed. The training videos and interactive materials paced things well, and even though it took a few days to fully get comfortable, once I passed that stage, I was productive. The onboarding flow isn’t instant, so patience is key, but the clarity of instruction makes up for that. If I had to do it again, even with my busy schedule, I’d still say yes without hesitation. It set a good foundation for independent use, and the database features made managing contacts more straightforward in practice. Overall, the investment of time in training paid off in making everyday operations smoother afterward.