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WFHI review

Recurring payment failures made me give up

1 out of 51 of 5Verified customerBilling and payments

Recurring payment failures made me give up

From the beginning, the billing and payments system was a constant headache. Every few days, my transactions failed without clear explanation, and the automated invoicing seemed buggy because invoices would sometimes not generate or show incorrect amounts. I contacted telephonic support multiple times, but the wait was long and the fixes temporary. Each day, I tried to manage the payments, only to be met with repeated errors and confusion about whether my subscription was active. The payment processes lacked transparency and made it impossible to rely on the system for smooth usage. Over time, these issues piled up and overshadowed any benefits of the training or software features. I hoped automatic updates would fix these bugs, but little changed. Eventually, the payment complications made me stop using the service altogether. It was overwhelmingly frustrating to deal with this ongoing payment problem when I was just trying to focus on working remotely.

Rashmi BehlLakshadweep, IndiaExperience: Published:
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