3 out of 53 of 5Unverified experienceTraining and onboarding
Reasonably prompt but some gaps surprised me
During my onboarding, I found the team quite responsive overall which was comforting. They replied to most queries within a reasonable timeframe. But at times, when I needed more detailed guidance on using the dialer and database features, responses slowed down noticeably. It felt like they prioritized routine questions but complex issues took longer. The training sessions themselves were clear, and the onboarding process was smoother than I expected considering this was my first time with remote workflow software. Still, I was surprised when a few of my emails remained unanswered for a couple of days. This mixed responsiveness made the whole process feel somewhat uneven.