Reasonably good support; would try again
The telephonic support was generally responsive, though not instant. It usually took a few rings before someone picked up, but once connected I found the representatives polite and willing to help with my queries. Communication was clear and I could explain the issues I faced using the database feature and dialer integration. However, sometimes I needed to call back because my problems were only partially resolved in one session. Overall, I felt the team tried their best within their capacity to assist. The email follow-ups were timely and kept me informed about ticket status but lacked detailed troubleshooting steps. While I was sometimes frustrated by wait times, the support was reliable enough that I would consider contacting them again for further help if needed. It wasn't perfect but it sufficed for my day-to-day use, giving me enough reassurance that I wasn’t stuck permanently when issues arose.