3 out of 53 of 5Verified purchaseSupport and communication
Reasonable support, would try again but expect some patience
The explanations during support calls were mostly clear but sometimes vague when it came to troubleshooting specific software quirks. I could get the answers I needed, but it took a few follow-ups. The telephonic assistance did the job in resolving most issues, though not immediately every time. Communication was practical and focused on solutions, even if it wasn’t always easy to understand right away. I’d consider using the service again, keeping in mind that patience is important during the process. If you’re okay with working through some initial hiccups, the support can be worthwhile, though it might not be perfect for a totally hands-off experience.