Really took forever to get started, not what I expected
From the outset, my experience with the software access was frustrating due to how long it took to get going. The sign-up process seemed straightforward, but delays in account activation meant I was waiting for much longer than presumably necessary. Once I finally accessed the dashboard, the onboarding flow felt slow and less intuitive than promised. The calling tools and dialer were inconsistent; calls would drop or fail to connect frequently, which severely impacted my ability to progress with any workflow. Using the database feature was complicated by the lag and occasional crashes. Automatic updates sometimes reset my settings or interrupted ongoing tasks without warning. Attempts to reach telephonic support for guidance were met with long holds and occasional unhelpful responses, adding to my frustration. The invoicing and payment steps were the least troublesome aspect, but they did not compensate for the overall sluggish start. I would describe the entire process to a friend as an exercise in patience and disappointment, as it did not work for me in a timely or efficient manner and caused avoidable stress before I could truly start using the software.