Really surprised how fast and helpful the support was
I was honestly quite surprised by how responsive and helpful the telephonic support turned out to be. Initially, I expected to get some generic responses or delays, but instead, every time I called, someone picked up quickly and provided clear, practical advice that actually solved the issues I was facing. This made the whole training and onboarding experience much smoother than I thought it would be. Even when I had questions about automatic updates and how they impacted my workflow, the support staff explained things patiently and ensured I understood the processes. The payment and invoicing system was also clarified easily over the phone, which was nice. Overall, the communication from the support team exceeded my expectations and made me feel well taken care of throughout the software usage.