2 out of 52 of 5Verified purchaseSupport and communication
Really surprised by unclear labels
I was expecting the platform to be straightforward but what caught me off guard was how confusing some of the labels were. During one of the support calls, I couldn't figure out what a button was supposed to do because the words didn’t match my expectations. This made me hesitate and take extra time just to get through simple steps. Other aspects of the software were okay but honestly, the unclear wording slowed down whole days of work. I did not receive a clear explanation initially about what those terms meant either, which added to my frustration. I hope they can make things more intuitive soon because the rest of their updates have been mostly decent but these kind of miscommunications really surprised me.