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WFHI review

Really struggled to get access, still confused after weeks

1 out of 51 of 5Verified purchaseSoftware and access

Really struggled to get access, still confused after weeks

I remember trying to access the software multiple times, and it was honestly frustrating every step of the way. The initial sign-up seemed straightforward, but soon after, I found myself stuck waiting for access that never fully worked for me. I reached out to support a couple of times, but even then, the explanations were sometimes unclear or not tailored to what I actually needed. The training felt too generic and didn’t help me overcome the specific challenges I faced with the software. Because of this, I needed help again and again, which took away a lot of my time and energy. The dialer tool was complicated, and the database was hard to navigate without guidance. Automatic updates didn’t seem to improve anything noticeable either, adding to my confusion. At this point, I’m not sure if I’ll even continue with the software, as the onboarding was just too much hassle. It’s disappointing because I wanted this to work smoothly, but the experience after signing up made me question whether it’s worth keeping at it.

Mridula BorkarArunachal Pradesh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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